Your privacy matters to us. This page explains exactly what personal information w789 collects, why we collect it, how it is stored securely and what your rights are as a w789 account holder in Pakistan.
When you create a w789 account, deposit PKR through JazzCash, Easypaisa or bank transfer, place a bet on a cricket match, or simply browse the game lobby, information is generated. This Privacy Policy explains what that information is, how w789 uses it to run the platform and keep your account secure, who it may be shared with and — importantly — what you can do if you want to access, update or delete your data.
We have written this policy in straightforward language because we believe you should actually be able to read and understand it without needing a legal background. If you have a question that is not answered here, the w789 support team is available around the clock via live chat. You can also visit the FAQ page for quick answers on common account and data queries.
This policy applies to all w789 services — the web platform at w789.plus, the Android and iOS app available on the Download page, and any communications or promotional emails we send you. By registering an account or continuing to use the platform after any update to this policy, you accept its terms.
w789 does not sell your personal data to third parties for their own marketing purposes. Your information is used to run the platform, process PKR payments and keep your account secure — nothing else.
Six principles that define how w789 approaches data privacy for every account holder in Pakistan.
w789 does not sell, rent or trade your personal information to advertisers or data brokers. Your name, phone number, CNIC details and PKR payment history remain within the w789 platform.
All sensitive account data including passwords, CNIC verification documents and payment details are stored with encryption. Data in transit between your device and w789 servers is protected by secure HTTPS connections.
w789 only collects the personal information that is genuinely needed to run the platform, process PKR deposits and withdrawals, verify your identity and keep your account secure. We do not collect data for its own sake.
You can request access to the personal data w789 holds about you, ask for corrections, request deletion of your account and data, or opt out of marketing communications — all through live chat or account settings.
When you deposit PKR via JazzCash, Easypaisa, Raast or bank transfer, your payment data passes through those providers' own secure systems. w789 only receives transaction confirmation — not your full payment credentials.
If you do not want to receive promotional emails or SMS notifications about bonuses, PSL cricket betting offers or new slot releases, you can unsubscribe at any time from your account notification settings.
w789 collects personal information in two broad categories — information you give us directly, and information generated automatically when you use the platform.
Information you provide directly:
Information generated automatically:
| Data Category | Examples | Required? |
|---|---|---|
| Identity | Name, date of birth, CNIC | Yes — for verification |
| Contact | Mobile number, email address | Yes — for account access |
| Financial | PKR transaction history, payment method type | Yes — for payments |
| Technical | IP address, device type, browser | Automatic — for security |
| Behavioural | Games played, bet history, session length | Automatic — for platform function |
| Communications | Support chat transcripts | Only when you contact us |
w789 collects your personal data through the following channels:
w789 uses the personal information it collects for the following specific purposes:
w789 does not sell your personal information. We share data only with the specific categories of third parties listed below, and only to the extent necessary for each purpose:
All third parties who process data on behalf of w789 are required to maintain the confidentiality of that data and to use it only for the purpose for which it was shared.
w789 takes the security of your personal data seriously. The following technical and organisational measures are in place to protect your information:
While w789 uses industry-standard security measures, no online platform can guarantee absolute security. You can significantly reduce the risk to your own account by using a strong, unique password, enabling any available two-factor authentication and never sharing your login credentials with anyone.
If w789 becomes aware of a security incident that has affected personal data, affected account holders will be notified promptly through their registered contact details.
w789 uses cookies and similar technologies on the website and mobile app. Cookies are small text files placed on your device that help the platform function correctly and allow us to understand how the platform is being used.
Types of cookies used by w789:
Most web browsers allow you to control cookies through their settings. Note that disabling essential cookies may affect your ability to log in or use parts of the w789 platform. The w789 mobile app uses equivalent local storage technologies that function in the same way as browser cookies.
w789 retains personal data for as long as your account is active and for a defined period after account closure, for the following reasons:
Once the applicable retention period has passed, personal data is securely deleted or anonymised so it can no longer be linked back to your identity. If you wish to know the specific retention period that applies to a particular category of your data, contact the w789 support team via live chat.
As a w789 account holder, you have the following rights in relation to your personal data:
To exercise any of these rights, contact the w789 support team via live chat. We may need to verify your identity before processing your request. Most requests are handled within 14 working days.
w789 is strictly an adults-only platform. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has registered an account on w789, please contact the support team immediately so the account can be reviewed and closed.
During the registration process, users are asked to confirm their date of birth. Where age verification is required — for example before processing a withdrawal — identity documents are checked. Accounts where the holder is found to be under 18 will be closed immediately and any deposited funds will be handled in accordance with the Terms and Conditions.
Parents or guardians who are concerned about a minor accessing online gaming platforms are encouraged to use parental control software at the device level to restrict access to gambling-related websites and apps.
w789 may update this Privacy Policy from time to time to reflect changes in the platform, new features, updated payment methods or revised data handling practices. When a material change is made, w789 will notify registered account holders via their registered email address or through an in-platform notification shown at the next login.
The "Last updated" date at the top of this page will always reflect when the most recent revision was made. We encourage you to check this page periodically so you remain comfortable with how your data is being handled. Continuing to use the w789 platform after a policy update takes effect constitutes your acceptance of the revised terms.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal information is being used, please get in touch with the w789 support team. The quickest way to reach us is via live chat, available 24 hours a day, 7 days a week directly within the platform or app.
You can also visit the FAQ page where answers to common privacy and account data questions are already available. For broader questions about your account, the Terms and Conditions and Responsible Gaming pages also contain relevant information about how w789 manages your account and your data.
For data-related requests such as account data access or deletion, please contact w789 support via live chat and have your registered mobile number or email address ready so your identity can be verified efficiently.
A step-by-step look at what happens to your personal information from the moment you register to the moment you withdraw your PKR winnings.
Your name, mobile number and date of birth are collected over an encrypted HTTPS connection and stored securely. Your password is immediately hashed — it is never stored in readable form.
You choose JazzCash, Easypaisa, Raast or bank transfer. Your payment credentials go directly to the payment provider's secure system. w789 receives only a transaction confirmation reference.
Your bet history and session data are recorded to maintain your account accurately and to support responsible gaming tools. This data is not shared with advertisers.
For withdrawals above set thresholds, identity verification is completed using your CNIC. Verification documents are encrypted at rest and reviewed only by the authorised verification team.
On closure, your data enters the defined retention period. Once that period ends, your personal data is securely deleted or anonymised so it cannot be linked back to you.
A summary of the rights available to every w789 account holder in relation to their personal data.
| Your Right | What It Means | How to Use It |
|---|---|---|
| Access | Get a copy of your personal data | Contact support via live chat |
| Correction | Fix inaccurate information | Account settings or live chat |
| Deletion | Request account & data removal | Contact support via live chat |
| Restrict | Limit how your data is used | Contact support via live chat |
| Opt Out | Stop marketing communications | Notification settings or live chat |
The w789 support team is available around the clock via live chat. For data requests, have your registered Pakistani mobile number or email address ready so your identity can be confirmed quickly.
Create your free account today and enjoy slots, live casino, PSL cricket betting and more — all in PKR with full local payment support and your privacy protected.